from jewellery repairs to luxury watch maintenance

Our in-house team can handle it all. Repairs and alterations, ring resizing, cleaning, polishing and more.

Repairs - Alterations - Maintenance

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Jewellery Repairs & Alterations

We are renowned for delivering the highest quality repairs in the city, backed by hundreds of five-star reviews.

Your sentimental jewellery will be treated with the utmost care, as we handle all repairs and restorations with precision and respect.

Our experienced goldsmith, with 30 years of experience, operates a small in-house workshop where all work is carried out. We offer a comprehensive repair and alteration service for all types of jewellery, including gold, silver, platinum, and palladium. Most jobs are completed within 7 to 14 days.

Whether you have a snapped earring or simply need a ring resizing, we have you covered:

  • Repairs to all gold, silver and platinum
  • Pendant and charm attaching
  • Clasp replacement
  • Gold and silver ear back replacement
  • Stone setting and replacement
  • BESPOKE & REMODELING – see our bespoke work page
  • Platinum & Palladium laser welding/resizing
  • All types of chain repairs
  • Pearl/bead restringing
  • Bespoke Engraving & deep carved family crests seals
  • Replacement diamonds
  • Claw replacement and retipping
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Cleaning & Polishing

Our Re-polishing, ultrasonic and specialist cleaning services start from just £20

  • Ring resizing from £30
  • Rhodium plating from £45
  • Re-polishing, ultrasonic and specialist cleaning from £25

Please contact us for a bespoke quote.

How do we Rhodium Plate your white gold ring?

We take pride in ensuring that every piece receives the utmost care and attention. When your ring comes in for rhodium plating, we fully repolish it to remove any light scratches or signs of wear, leaving the final finish flawless and radiant. It will also undergo ultrasonic cleaning to remove any tiny particles of dirt that may be wedged beneath the diamonds.

While your ring is in our workshop, our skilled goldsmith will carefully examine the settings and claws of any diamonds to ensure they are secure, giving you peace of mind that no stones will loosen or fall out over time. Due to high demand, this meticulous process typically takes about a week.

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Watch Repairs & Maintenance

Watch servicing, replating, repairs or full refurbishment can be carried out on most luxury and vintage wristwatches, subject to our watchmakers physical assessment of your timepiece.

Horology is a highly skilled and time consuming process, please be aware that leadtimes can vary depending on model/parts/workload.

Basic mechanical watch services start from £150.

Rolex and luxury watch servicing from £395, with a 1-year mechanical warranty.

Rolex watch polishing starts from £220 for a head and bracelet makeover, which will restore the condition by removing scratches and making clasp adjustments.

FAQs

The standard cost is £45.

Click here for more information.

Resizing a ring to a larger size requires a free in-store quote. This allows us to measure your new ring size, assess the increase needed from your existing size, and evaluate the ring's condition.

  • Typical Costs: For most gold rings, costs range from £60 to £150, depending on metal purity and the size increase. Prices may rise for complex jobs or heavier rings.

Resizing a gold ring to a smaller size starts at:

  • £35 for a 9ct gold ring
  • £45 for an 18ct gold ring

This service includes:

  • A complimentary health check of claws and settings
  • A full deep clean and polish

Our standard lead time for most repairs is 7 to 14 days, reflecting our commitment to quality and increasing demand.  Ask in-store if you need confirmation for specific repairs.

No upfront payment or deposit is required. You only pay upon collection of your repaired item.

No appointment is necessary. Please refer to our opening hours and address.

  • Bolt rings: From £35
  • Lobster triggers: From £65 (includes offsetting the cost by us retaining the old clasp)

Yes, we have an extensive supply of gemstones available. For larger diamonds, rubies, emeralds, and sapphires, we provide a meticulous match to your existing jewellery, ensuring the best possible quality replacement.

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